At its root, the art of hospitality is simply the generous reception and entertainment of guests. It is a concept that encapsulates comfort, rest, pleasurable experiences and sensory delight. Digging deeper – to a point where the culture of hospitality is to be examined, you’ll find that it definitely goes beyond just catering to the […]
Teeming with live and vitality, the city of Lagos is big and loud. Imagine the number of people in the markets, malls, schools, on the streets… that the city is still functional and intact? No doubt, the people are doing many things right (and avoiding a few others too). There are rules to Lagos living […]
In recent years, there has been a significant surge in domestic tourism in Nigeria. A blend of economic, cultural, and social factors are compelling more Nigerians to explore the country, unveiling opportunities for the luxury hotel sector to thrive. While this staycation era is promising, it comes with a set of unique challenges that must be […]
With the lofty season of early lunches and late dinners almost upon us (Easter), the question of what to do in Lagos must plague the minds of locals and tourists, alike. Yet in these travel aware times, knowing what to do or the best places to visit cannot matter so much as the knowledge of thorough […]
Business in Nigeria is an essential part of its existence and except you plan to be the modern day Phantom of the Opera (invisible) – it is inevitable. Providing goods, services, and jobs – it plays an enormous role in society. No civilisation has existed nor can any thrive without it. If you’re visiting Nigeria (doesn’t […]
There are concepts as ambiguous as the notion of time itself. Amorphous and fluid, we best not try to swallow them whole. The Art of Conversation is one of them. Being not just about how and when to speak, the Art of Conversation encompasses emotional intelligence, personal style, soul, balance. Trying to pin it down […]
Truth is, a thing cannot be mastered if it is not understood. None can claim to be a professional of hotel management and hospitality without first understanding what the business of hotels is all about. People like to go on and on about the industry aspect of it but the actual fact is: hospitality is an […]
Undoubtedly, people may have certain innate qualities or talents that make them well-suited for certain types of jobs. This is true for hotel staffs. For example, someone who is naturally outgoing, friendly, and empathetic may excel in a customer-facing role such as a hotel receptionist or concierge. Similarly, someone who is highly organised and detail-oriented may […]
Nigeria is a country that is rich in culture, natural resources, and tourism potential, but do we need Hospitality Training ? With a population of over 200 million people, it is one of the most populous countries in Africa, and it is blessed with numerous tourist attractions that attract visitors from different parts of the world. […]
This year 2023, luxury hoteliers are facing new challenges in the hospitality industry that are causing nightmares for those who want to provide the ultimate guest experience. In this article, we will discuss some of the luxury hotelier’s nightmares that are impact their operations and how they can navigate these challenges Photo Credit: https://www.freepik.com/author/pch-vector Increased Demand […]
